We work hard to give our clients the best service available. We also pride ourselves on delivering great service on time. During the summer in Phoenix, it is not only uncomfortable to be without air conditioning, but potentially life threatening. It is important that we get your air conditioning fixed as soon as possible. We do not require thanks for doing our job, but were honored when Jane Anderson, sent us the following message after we visited her home a couple of weeks ago.
I am writing to say that Kirk Buscho, of North Valley Mechanical is FANTASTIC!
My air went down on a recent Saturday morning, with 105+ degrees forecast for the day. Kirk had already worked all day on hot roofs when he got to my house at 9:30 p.m. at night! That’s dedication! He was concerned that my family would be without air overnight so he went the extra mile to ensure we were sorted out. He had the air going again in 30 minutes. It had been a very hot day without the air conditioning and we were very relieved to have cool air again.
Even though it was late by then, Kirk also took the time to give me advice on the need for regular maintenance, and cautioned me that my unit was badly in need of a proper cleaning. Even though it was the busy season (the hot temperatures were causing problems throughout the valley so he had a lot of emergency calls), he came out the next weekend on a Sunday to ensure my unit was cleaned properly and back in full working order. He showed me pictures of the unit before he cleaned it that were shocking. I no idea that the services I was getting from other contractors really weren’t cleaning the dust and build up in the unit properly. The biggest thing is that if it had broken when in this condition it would NOT have been a covered repair or covered replacement by my home warranty company. Thankfully, it is now cleaned up and working better than before.
Kirk did everything he promised. He showed when he said he would. He called ahead when he said he would and he did a fantastic job getting my air working! It’s hard to come by reliable contractors and Kirk is definitely one of the ones you can rely on.
I have already recommended Kirk and North Valley Mechanical to my friends and colleagues at work and will continue to do so. If you have an air-conditioner have it serviced by Kirk and his team. They do an excellent job, and will help keep your system in top working order!
Thank you Kirk and team at North Valley Mechanical!
Thank you Jane, for allowing us to come into your home and help your family. It was a pleasure working with you.